The person who answers the phone makes the first impression for your dental practice. What impression is your practice making? Does your dental office staff know how to turn a call from a prospective patient into a booked appointment? It sounds like a simple task, but when you're working with high-fear patients, your receptionist needs to know how to go the extra mile to get patients in the door. Here's an example of what you should not do, followed by an example of a good call: Get phone training for your staff. DOCS Education members can take advantage of this benefit for free. Nonmembers can purchase this online webinar for $29.95
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The information contained in this, or any case study post in Incisor, should never be considered a proper replacement for necessary training and/or education regarding adult oral conscious sedation. Regulations regarding sedation vary by state. This is an educational and informational piece. DOCS Education accepts no liability whatsoever for any damages resulting from any direct or indirect recipient's use of or failure to use any of the information contained herein. DOCS Education would be happy to answer any questions or concerns mailed to us at 3250 Airport Way S, Suite 701 | Seattle, WA 98134. Please print a copy of this posting and include it with your question or request.
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